Job Title: Associate Director, IT Operations
Job Duration: Permanent
Job Location: Lakeland, FL
Position Summary: The Associate Director, IT Operations develops strategies, prepares plans, and executes to achieve the performance and operational goals assigned to the IT Operations team by the CIO. The Associate Director supervises professional and administrative staff, determines appropriate levels of direction for performances outcomes, and mentors staff on their professional development. ...
The Customer Support Specialist (CSS) role has responsibility for Level 1-2 technical support for Level 2-3 customers and partners. The CSS reports directly to the Customer Support Manager (CSM). The ideal candidate will be a high energy, extrovert willing to work within a fast pace and high pressure atmosphere to support the dynamic and varied technical environments and needs of our customer base.
•Ideal candidate should be familiar with the following:
• Linux command line scripting
**Ability to ...
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